Information Gathering

In Mechanical

Contents

This is the second lesson in the iKNOWâ„¢ Troubleshooting Skills:
Developing Logical Thinking Library. This lesson presents the steps
involved in interviewing and researching to obtain information about a
malfunctioning system and the importance of investigating the normal
operation and history of the system. The relationship between symptom
and cause is also explained.

  • Information Gathering

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