Improving Troubleshooting Skills

This lesson uses the information taught in the previous lessons in the library to assist in improving the learner’s troubleshooting skills.

Prerequisites

Information Gathering and Troubleshooting is recommended.

Description

This is the final lesson in the iKNOW™ Troubleshooting Skills: Developing Logical Thinking Library. This lesson uses the information taught in the previous lessons in the library to assist in improving the learner’s troubleshooting skills. The learner will be instructed in the steps needed to prevent future trouble, what is required when it is necessary to troubleshooting under pressure, and the importance of gaining troubleshooting experience.

Objectives

Describe steps that can be taken to prevent future trouble.  Explain the importance of a troubleshooting outlook.  Describe how to troubleshoot under pressure.  Describe the importance of experience in troubleshooting.


TROUBLESHOOTING SKILLS AND DEVELOPING LOGICAL THINKING (4)