Troubleshooting

Learn how to to develop a troubleshooting plan to evaluate problems. The importance of schematics in troubleshooting, steps necessary to repair the problems, and prevention of future trouble is discussed.

Prerequisites

Information Gathering is recommended.

Description

This is the third lesson in the iKNOW Troubleshooting Skills: Developing Logical Thinking Library. This lesson teaches participants to develop a troubleshooting plan to evaluate problems. The importance of schematics in troubleshooting, steps necessary to repair the problems, and prevention of future trouble is discussed.

Objectives

Describe how to develop a troubleshooting plan. Describe the importance of using schematics while troubleshooting. Describe steps necessary to repair the problem. Describe steps that can be taken to prevent future trouble.